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	<title>User Experience Blog &#124; User Kind &#187; Uncategorized</title>
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		<title>Malcolm Gladwell: What we can learn from spaghetti sauce</title>
		<link>http://www.UserKind.com/blog/malcolm-gladwell-what-we-can-learn-from-spaghetti-sauce/</link>
		<comments>http://www.UserKind.com/blog/malcolm-gladwell-what-we-can-learn-from-spaghetti-sauce/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 00:50:38 +0000</pubDate>
		<dc:creator>Cory</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.UserKind.com/blog/?p=142</guid>
		<description><![CDATA[Malcolm Gladwell, author of &#8220;The Tipping Point&#8221;, &#8220;Blink&#8221;, and the new book &#8220;Outliers&#8221;, gave a TED talk that I find really interesting. Share this on del.icio.us Digg this! Share this on Facebook Post on Google Buzz Add this to Google Reader Add this to Mister Wong Share this on Mixx Stumble upon something good? Share [...]]]></description>
			<content:encoded><![CDATA[<p>Malcolm Gladwell, author of &#8220;The Tipping Point&#8221;, &#8220;Blink&#8221;, and the new book &#8220;Outliers&#8221;, gave a TED talk that I find really interesting. </p>
<p><object width="425" height="344"><param name="movie" value="http://www.youtube.com/v/iIiAAhUeR6Y&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/iIiAAhUeR6Y&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"></embed></object></p>


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		<title>blog hacked</title>
		<link>http://www.UserKind.com/blog/blog-hacked/</link>
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		<pubDate>Thu, 21 Aug 2008 00:34:06 +0000</pubDate>
		<dc:creator>Cory</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.UserKind.com/blog/?p=137</guid>
		<description><![CDATA[Wow, I just learned the hard way what happens when you dont update wordpress. This blog was hacked and injected with about 2mb worth of spam links. The script also went in and changed the file permissions on pretty much everything, adding extra headache in getting things fixed. I found out about this because google [...]]]></description>
			<content:encoded><![CDATA[<p>Wow, I just learned the hard way what happens when you dont update wordpress. This blog was hacked and injected with about 2mb worth of spam links. The script also went in and changed the file permissions on pretty much everything, adding extra headache in getting things fixed.</p>
<p>I found out about this because google sent me an email saying that my blog was removed from the google index, stating exactly why.</p>
<p>Now that I&#8217;m running the latest wordpress, I&#8217;ve temporarily lost my custom theme, so I&#8217;m rolling with the  default for the time being.</p>
<p>UPDATE: I&#8217;m now using the &quot;<a href="http://wordpress.org/extend/plugins/wordpress-automatic-upgrade/">wordpress automatic upgrade</a> &quot; plugin, which makes updating a snap so you can retain your custom theme and plugins. Awesome!</p>


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		<title>Release early, release often</title>
		<link>http://www.UserKind.com/blog/release-early-release-often/</link>
		<comments>http://www.UserKind.com/blog/release-early-release-often/#comments</comments>
		<pubDate>Tue, 14 Nov 2006 19:32:12 +0000</pubDate>
		<dc:creator>Cory</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[I recently posted about the Netflix recommendation system and their reaching out to make it better. I also mentioned how I think that Netflix is one of the best examples on the internet of a site that is both beautifully designed yet very usable. User Interface Engineering took a deep look into what makes Netflix [...]]]></description>
			<content:encoded><![CDATA[<p><img align="right" alt="netflix.gif" id="image40" src="http://www.userkind.com/blog/wp-content/uploads/2006/10/netflix.gif" />I <a href="/blog/create-a-better-reccommondation-system-win-1-million-dollars/">recently posted</a> about the Netflix recommendation system and their reaching out to make it better. I also mentioned how I think that Netflix is one of the best examples on the internet of a site that is both beautifully designed yet very usable.</p>
<p><a href="http://www.uie.com/articles/fast_iterations/">User Interface Engineering</a> took a deep look into what makes <a href="http://www.netflix.com">Netflix</a> such a great site by talking with the Netflix design team.</p>
<p>Here are some insights to their &#8220;Release early, release often&#8221; mentality&#8230;</p>
<h3>Benefits of Fast Iterations</h3>
<ul>
<li><strong>Fail Fast</strong><br />
A major benefit of fast iteration is you also fail fast. Failing fast means   you invest less time in the things that don&#8217;t work. If you quickly find out   what works and what doesn&#8217;t work, then you take action to turn it into something   that does work.</p>
<p>Ironically, teams that fail fast improve as fast, if not faster, than those   who try to get it right the first time. The reason is simple: Teams trying   to get it right the first time fail as often as everyone else does. However,   when they fail, they fail really slowly and struggle to pinpoint problems because   they&#8217;ve changed so much at once, making it harder to identify solutions</li>
<li><strong>More Experimentation</strong><br />
The faster you fail, the more experimentation you can do. You can try out   ideas that might not have a lot of support, but could be potential winners.   This allows for an innovative environment.</p>
<p>Perhaps you&#8217;ve heard of Google&#8217;s 20% time? They expect their engineers to   work 20% of their time on a personal project &#8212; an experiment they find personally   interesting. This program has the effect of bootstrapping experimentation,   so it will happen more often.</li>
<li><strong>Learn Quickly</strong><br />
We&#8217;ve all had the experience of sitting in meetings arguing whether something   will work or not. Usually, both sides just don&#8217;t have enough data to go on,   and they end up going with their gut or with the loudest arguer (for better   or worse). Fast iteration helps solve this problem by giving developers a platform   on which they can test quickly, helping to collect data about any outstanding   questions instead of resorting to opinionated arguments.</li>
<li><strong>Provide Continuing Interest<br />
</strong>In addition to improving your design, fast iterations may have a psychological   effect on users. Those users who use your app with any frequency will notice   the changes, and if the good ones stick, they&#8217;ll appreciate your ongoing efforts   to improve.</p>
<p>The best teams not only design the changes, but design the process for introducing   the change. They experiment with methods to overcome the users&#8217; natural resistance   to change, providing migration paths and clear benefits for each improvement.</li>
<li><strong>Reduced Risk</strong><br />
Quickly iterating helps reduce risk during design. If teams can make many   small changes instead of a few larger ones, they mitigate risk because they   know which changes have what effect. If a design team makes many changes at   once, they have a harder time knowing which parts work and which parts don&#8217;t.   When you make only one or two changes at a time, you know immediately what   effect it has. Reducing risk is a valuable outcome of moving to fast iteration.</li>
</ul>
<h3>Side Effects</h3>
<p>These benefits don&#8217;t come easy. There are significant changes design teams   have to make to their core process to iterate quickly. It&#8217;s not a switch a   team can turn on or off.</p>
<ul>
<li><strong>Culture Change</strong><br />
Most designers are accustomed to long release cycles. Fast iteration and fast   evolution of design creates a different kind of design environment.   Gone are the grand visions of the redesign, where teams spend months retooling   vast areas of the site. Replacing it is the idea that the site is a living,   breathing design that needs constant care and attention. The team at Netflix   calls themselves &#8220;compulsive data wonks&#8221;. They rarely dream very   far in the future. Instead, they&#8217;re concerned with what&#8217;s happening right now.</li>
<li><strong>Design Determinism</strong><br />
When teams make the switch to fast iteration, it changes the site&#8217;s testing   methodology. Testing becomes ongoing. After a release, you test for a certain   period of time to determine what to keep and what to throw away. Then you start   the process over again immediately. And repeat.</p>
<p>To some designers this sounds overly deterministic: Doesn&#8217;t this take the   fun out of design? If all the decisions are cut-and-dried, what does that say   about creativity? What about longer-term effects? Is it possible that some   features take longer to catch on than others, and that an early flop might   not mean it&#8217;s not a valuable feature? With fast iterations, if the feature   doesn&#8217;t work now, then it&#8217;s not right for the site, no matter how creative   it is.</li>
<li><strong>You&#8217;re Either With Us&#8230;</strong><br />
Netflix&#8217;s Chief Talent Officer, Patty McCord, told us their process of fast   iteration causes uncomfortable situations for some designers. Once, a designer   had spent time and energy working on a feature that testing showed didn&#8217;t work.   When it came time for the team to remove the feature from the site, the designer   was distraught. He had become too emotionally invested in his design, and it   got in the way of his job. He ended up parting ways with the team and moving   on. Unfortunately, the process of fast iteration affected more than the product   itself.</li>
</ul>


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